Frequently Asked Questions
Everything you need to know about our premium linens and event decor.
What is the standard shipping time for my order?
Most orders are processed within 24 to 48 hours. Depending on your location, standard ground shipping typically takes 3 to 5 business days to arrive.
Can I return items if they don't match my event theme?
Yes, we accept returns on unused and unopened items within 30 days of delivery. Please note that a restocking fee may apply, and original shipping costs are non-refundable.
Do you offer fabric swatches for color matching?
We understand color accuracy is vital for events. While we do not offer free swatches, you can purchase single napkins or small fabric cuts to ensure the color meets your expectations before placing a bulk order.
Are your linens commercial-grade and machine washable?
Our linens are designed for both professional events and home use. Most of our polyester and satin products are machine washable, though we recommend delicate cycles and cool drying for specialty fabrics like sequins or velvet.
Do you offer wholesale discounts for large events?
We provide competitive tiered pricing on our website. For extremely large bulk orders or recurring professional accounts, please contact our sales team for custom wholesale quotes.
How can I track my shipment?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your package's progress.